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TSV Company Logo

Privacy Policy

Effective Date: July 8, 2025
Website: www.thestudsvalley.com
Owner: The Studs Valley, Bengaluru, Karnataka, India

1. Introduction

This Privacy Policy (“Policy”) describes how The Studs Valley (“we,” “our,” or “us”) collects, uses, stores, protects, and discloses personal information obtained from users (“you,” “your,” “customer”) through the website www.thestudsvalley.com (“Website”).
By accessing or using this Website, you consent to the collection and use of your data in accordance with this Policy.

We may update this Policy periodically. Any revisions will apply to orders placed after the date of update. Orders made before an update remain governed by the previous version of this Policy.

2. Information We Collect

We collect limited personal data necessary to process your orders and enhance your experience, including:

  • Personal details: name, email address, phone number, shipping and billing address.

  • Payment details: securely processed by trusted third-party gateways (e.g., Razorpay).

  • Website usage data: collected through cookies, analytics tools, and server logs to improve site functionality.

We do not collect or store sensitive personal data beyond what is essential for order fulfillment and customer support.

3. How We Use Your Information

Your personal information is used for:

  • Processing and delivering your orders.

  • Communicating updates, offers, and customer service responses.

  • Maintaining records for business and legal compliance.

  • Improving user experience and website performance.

  • Fraud detection, prevention, and dispute resolution.

We do not sell, rent, or trade customer data under any circumstances.

4. Data Security

We employ comprehensive DNS and SSL/TLS security to safeguard your information:

  • DNS Security: The Studs Valley implements DNSSEC (Domain Name System Security Extensions) to ensure visitors are directed to our authentic domain and to protect against malicious redirection.

  • Encryption: Razorpay and our website use AES-128-bit encryption and 256-bit SSL/TLS encryption for secure communication and payment handling.

  • Secure Access: Only authorized personnel may access customer data, under confidentiality obligations.

Although we take extensive precautions, no online transmission is 100% secure, and users share data at their own risk.

5. Third-Party Services

We use reputable third-party providers (e.g., Razorpay, email services, analytics tools) solely for operational purposes. These providers are obligated to maintain the confidentiality and security of your data.
We are not responsible for the privacy practices of external websites linked from our site. Users are encouraged to review the privacy policies of such third parties before engaging with them.

6. Cookies & Tracking Technologies

Our Website uses cookies to:

  • Enhance browsing experience and navigation speed.

  • Remember your preferences and shopping cart details.

  • Analyze website traffic and performance.

You may choose to disable cookies through your browser settings, though some site functions may be affected.

7. User Rights

As a customer, you have the right to:

  • Request correction or deletion of inaccurate personal data.

  • Withdraw consent to marketing communications.

  • Access details of data stored about you.

Requests can be submitted via thestudsvalley@gmail.com

8. Age Restriction & Responsibility

  • Membership and purchases are open to individuals aged 18 years or older.

  • Users aged 14 years and above may place orders as guests with proper consent.

  • The Studs Valley is not liable for any fraudulent or unethical activities arising from user misrepresentation or misuse.

9. Data Retention

We retain user data only for as long as necessary to fulfill transactions, comply with legal requirements, or resolve disputes. Once no longer required, your data is securely deleted or anonymized.

10. Intellectual Property & Copyright

All designs, images, graphics, and written content appearing on thestudsvalley.com are the intellectual property of The Studs Valley. Unauthorized use, reproduction, or redistribution — including use for AI or machine learning purposes — is strictly prohibited and may result in legal action under applicable copyright and cyber laws.

11. Authentic Website

The official and only authorized domain of our brand is www.thestudsvalley.com.
Any other website, page, or social profile impersonating our brand is unauthorized, and The Studs Valley shall not be responsible for any loss or misrepresentation caused by such sources.

12. Policy Updates

This Policy may be updated periodically without prior notice.
The latest version will always be available on our Website. Updates apply to orders made after the revision date; previous orders remain governed by the earlier Policy version.

13. Contact Information

For any privacy concerns, inquiries, or complaints, contact:
📩 thestudsvalley@gmail.com
📞 +91 7349445943
📍 Bengaluru – 560076, Karnataka, India

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